TextItie
Agentic AI Smart Messaging
Textitie: AI-Powered Business Texting Inbox
Agentic AI Smart Messaging Solution
Activate a 24/7 AI teammate that operates in either Co-Pilot or Auto-Pilot mode to answer FAQs, guide buyers, and close support tickets using your website's data. By unifying communication across Web, WhatsApp, Email, and your core social channels, it absorbs heavy ticket volume automatically. When situations require deeper attention, it executes a flawless hand-off to your live team, blending automated speed with a seamless human touch.
Everything you need — built in
AI Co-Pilot Drafts
True Auto-Pilot Mode
Your Knowledge, Not Generic AI
Three Engagement Modes
Department-Based Inboxes
Presence-Aware Routing
Team Seats & Roles
Compliance Built In
10DLC & Toll-Free Registration Managed
Buy Numbers In-App
MMS & Attachments
Campaigns & Bulk Messaging
Automations & Keywords
Scheduled Reminders
Surveys by Text
One-Click Textline Migration
Transparent Credit Billing
Analytics Dashboard
Enterprise-Grade Security
Authentication:
Multi-Factor Authentication (TOTP), httpOnly Cookies, Custom JWT with Tenant Claims
Access Control:
Role-Based Access Control (RBAC) with 4 tiers, Tenant Isolation Middleware
Encryption:
TLS 1.3 (Transit), pgcrypto for PII (Rest), AWS Parameter Store (Secrets)
Compliance:
Immutable Audit Logs, Webhook Signature Verification, CORS/CSRF Protection
